Facilities & Services at Cloud Stay Hotel Jongno
Cloud Stay Hotel Jongno provides convenient amenities to ensure a hassle-free stay in central Seoul. Guests can prepare meals in the shared self-catering kitchen, relax in the common lounge, or utilize on-site laundromat facilities. High-speed Wi-Fi, luggage storage, and 24-hour security add everyday comfort and safety throughout the premises.


Reception & Guest Assistance
The hotel reception operates daily from 9:00 AM to 10:00 PM, offering 24-hour check-in options, concierge assistance, ticket purchasing, and secure luggage storage. Friendly multi-lingual staff communicate in English, Korean, Chinese (Mandarin and Cantonese), and Japanese to assist international visitors throughout their stay in Seoul.

Shared Kitchen
Equipped communal kitchen featuring cooking appliances, dining space, self-catering utensils, and a drinking water dispenser for guest use during their stay.

Shared Lounge & TV Area
Open common lounge space featuring comfortable sofa seating and television, ideal for unwinding or meeting fellow travellers in a relaxed environment.

Laundromat & Laundry Service
On-site washing machines and staff-managed laundry services available to keep your clothes fresh during short or long visits.
In-Room & Building Amenities
All guest rooms feature free Wi-Fi, LAN internet, individual air conditioning, heating, flat-screen TVs, mini refrigerators, desks, and private bathrooms. Public indoor spaces are non-smoking with elevator access, CCTV security, and fire safety systems. Dedicated outdoor smoking areas are also provided on the property premises.
| Category | Facilities |
|---|---|
| Activities & Relaxation | Pub crawl · Ticket services |
| Dining & Drinks | Grocery delivery · Kitchenette · Shared kitchen |
| Services & Conveniences | Air conditioning in public area · Concierge · Contactless check-in/out · Daily housekeeping · Doorman · Elevator · Food delivery · Heating in public area · Laundromat · Laundry service · Luggage storage · Postal service · Shared lounge/TV area · Smoke-free property · Smoking area · Xerox/fax in business center |
| In All Rooms | Accessible by elevator · Accessible by stairs · Adapter · Air conditioning · Blackout curtains · Carbon monoxide detector · Clothes rack · Desk · Extra long bed · First aid kit · Free bottled water · Ground floor available · Hair dryer · Heating · Individual air conditioning · Internet access – LAN · Internet access – wireless · Ironing facilities · Linens · Mirror · Non-smoking · Private bathroom · Refrigerator · Separate dining area · Shower · Sleep comfort items · Slippers · Smoke detector · Socket near the bed · Toiletries · Towels · Trash cans · TV (flat screen) · Video streaming like Netflix (charges apply) · Washing machine · Wi-Fi (free) · Window · Window that opens · Wooden/parqueted flooring |
| Getting Around | Bicycle parking · Car park (nearby) |
| Internet | Free Wi-Fi in all rooms · Internet services · Wi-Fi in public areas |
| Access & Security | CCTV in common areas · CCTV outside property · Check-in (24-hour) · Couples only · Entire home · Exterior corridor · Fire extinguisher · Non-smoking rooms · Room decorations · Safety/security feature · Security (24-hour) · Smoke alarms |
| Languages Spoken | English · Chinese (Cantonese) · Chinese (Mandarin) · Japanese · Korean |
Facilities as listed on Agoda; some may carry a charge or need booking in advance.